Shipping & Returns
We at SmellHot.com are commited to selling quality products. All products are original, authentic name brands. We do not sell knockoffs or imitations. We take pride in our reputation for quality and excellent value in discount perfume, cologne and related products. If you are dissatisfied with a purchase, simply send it back to us for a refund.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Standard ground (USA)
Shipping is $6.95
Arrives in 4 - 7 business days
Ships via UPS, FedEx, DHL, or Postal Service Ground
Orders to PO Box, HI, PR, AK, APO, FPO are shipped via USPS
Next day air
Ships via Next Day Air for
$13.95 + $5 per item
Arrives in 1 - 3 business days
(not available for P.O. Boxes)
Worldwide standard shipping
Ships via USPS International Express for $16.95 + $0.99 per item
Arrives in 7 - 12 business days and will not have tracking.
Please note, you may be subject to import duties and taxes once a shipment reaches your country. We are not responsible and have no control over these fees.
International orders must be shipped to the cardholders address.